Privacy policy

• Account data — the name you choose to give, your email, and your state of residence.
• Payment data — handled by our payment processor. We store only the last four digits and the card type; we never see or store the full number.
• Reading transcripts — kept so you can re-read them, and so we can investigate a complaint.
• Usage data — pages visited, device and approximate location from your IP, used for security and to improve the site.

An advisor sees the display name you choose and whatever you tell them in the reading. They do not see your email, your payment details, your full name or your address.

We do not sell or rent personal information, and we do not share reading transcripts with advertisers. We share data only with the service providers we need to run the platform — payment processing, hosting, email delivery, fraud prevention — and only what those providers need.

We use analytics and advertising cookies to understand where our visitors come from. We never pass the content of a reading, or the category you consulted, to an advertising platform.

You can request a copy of your data, correct it, or delete your account and all transcripts at any time from your account settings, or by emailing care@mystrea.com. Deletion is permanent and we action it within 30 days.

If you live in California, Colorado, Connecticut, Virginia or another state with a consumer privacy law, you also have the right to opt out of targeted advertising and to appeal a refused request. Contact us using the same address.

We keep transcripts for as long as your account is open, and billing records for seven years as required for tax. Everything else is deleted when you close your account.

Privacy questions and requests: care@mystrea.com. We answer within five business days.